Frequently Asked Questions:

We encourage our students to ask questions… Shouldn’t we do the same?

  • Yes! PD Classes Online is proud to partner with University of Massachusetts Global to provide graduate-level professional development credits to students who complete trainings/coursework with PD Classes Online.

    University of Massachusetts is accredited by the Western Association of Schools and Colleges. These credits are professional development units that are not part of a degree program but instead are primarily used for professional advancement (such as salary increment steps and re-certification). One semester credit is equivalent to 15 hours. Students should seek approval of appropriate district or school officials before enrolling in these course to satisfy any degree, state credential, or local school district requirements. State licensing departments vary regarding their criteria or credit acceptance and some states may not accept credit from universities located outside of the state.

     Step-By-Step for Graduate Level Professional Development Credit with UMass Global: 

    • Register for and complete the appropriate PD Classes Online training/course identified to include Graduate level Professional Development Credit from UMass Global.

    • Once your registration and grade have been conveyed to UMass Global, you will receive an email with your account information from UMass Global.

    • After the grade is posted, you will be able to access your grades and transcripts on your UMass Global account. Please allow four weeks for this process to avoid missing any salary advancement deadlines.

  • Yes, although the courses are self-paced, all courses are instructor-led. Participants will receive a high level of interaction with their instructor, in addition to other participants. This is accomplished through online messaging, forums, and virtual live meetings.

  • While you may register for multiple classes at the same time, in order to maintain the integrity of our courses, we require that you spend at least 3 weeks in each class. Should you register for more than one class, the minimum number of weeks is multiplied by the number of classes. For example, if you register for 2 classes, you must spend a minimum of 6 weeks in the classes (3 weeks per course). The timeline begins the day your register.

  • Participants have 12 months to complete a course. If you require an extension, please contact us. We are happy to grant a one-time extension.

  • While a syllabi is provided upon registration, if you would like to review it prior to enrolling, please request one by emailing INFO@pdclassesonline.com . Each course is written by highly trained NYS certified teachers who strive to make the learning online transferable to your specific classroom.

  • Yes! Professional Development classes awarded a completion certificate and graduate-level classes are awarded an official transcript from UMass Global.

  • PD classesonline recognizes that quality online education can best be achieved through an educational management site called LearnUpon. Through this site students can upload all of their documents in a common place for best classroom practice and easy instructional access. You will be e-mailed access to your LearnUpon Classroom Site when you have paid in full for your class. If you do not receive our e-mail, check your spam folder and allow us as a contact. Technology support is available by emailing INFO@pdclassesonline.com.

  • Yes, refunds are given within 48 hours of registration by contacting us at INFO@pdclassesonline.com

    Refund requests beyond 48 hours are given consideration based on the reason of the request and are typically handled with credit for an alternate course.

  • Each district and state has its own requirements for acceptance of professional development courses. Upon request, PD Classesonline will prove to you the full syllabi to submit to your district or state for approval prior to registering for a course. If your district has specific questions regarding a class, please let us know and we will provide the answer on our letterhead so you may provide it to your administrator.

  • Please reach out Carolyn Catalano, Program Coordinator, at INFO@pdclassesonline.com

    Privacy Statement: PD Classes Online maintains the privacy of our students engaging in professional development. We do not reveal any student information to other parties. Upon your request, we will remove you from our e-mail list.